Shipping & Returns
Shipping Policy
At Mondo Pet, we understand the importance of timely and proper delivery of your pet's essentials. We offer free shipping for orders above $50 within the continental US. For orders below $50, a minimal shipping fee is charged. We ensure that your order is delivered to you within 2-3 business days. We take utmost care in packaging your products to ensure that they reach you in a perfect condition. I'm the second paragraph in your Shipping Policy section. At Mondo Pet, we believe in transparency and hence, we provide complete details about our shipping policy. If you have any queries, you can reach out to our customer service team and they would be happy to assist you.
Return & Exchange Policy
At Mondo Pet, we strive to provide the best products for your pets. However, if you are not satisfied with your purchase, we offer hassle-free returns and exchanges within 30 days of purchase. All you have to do is contact our customer service team and they would guide you through the process. We request you to ensure that the product is in its original packaging and in a resalable condition. I'm the second paragraph in your Return & Exchange policy. At Mondo Pet, we value our customers and their trust in us. Hence, we ensure that our return and exchange policy is transparent and easy to understand. If you have any queries, feel free to contact us and we would be happy to help you.